FAQ,s
1. What products do you sell?
We specialize in high-quality dog products and innovative gadgets designed to make life easier for pet owners while providing comfort and care for your furry friends.
2. How fast is shipping?
We process orders within 1–3 business days. Standard U.S. shipping typically takes 3–7 business days, and you will receive a tracking number once your order ships.
3. Do you ship internationally?
Currently, we only ship within the United States.
4. Can I return or exchange an item?
Yes! Most items can be returned within 10 days of receipt if they are unused and in the original packaging. Certain items, like personalized products and final sale items, are not eligible for return.
5. How do I request a refund?
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.
6. How can I contact you?
If you have questions about our products, orders, or policies, you can email us at info@furryfindspet.com.
7. Can I track my order?
Yes! Once your order ships, you will receive a tracking number via email to monitor delivery status.