Return and refund policy

Return and Refund Policy – Furry Finds LLC

Returns

• You may return most items within 30 days of receiving your order.

• Items must be unused, in the same condition you received them, and in the original packaging.

• Non-returnable items: Personalized products, gift cards, and final sale items cannot be returned.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 5–7 business days.

• Shipping costs are non-refundable, and customers are responsible for return shipping unless the item was defective or incorrect.

Exchanges

• If you receive a defective or wrong item, please contact us at [your email] to arrange an exchange.

Contact Us

• For questions about returns or refunds, email us at: info@furryfindspet.com.